IIS Compatibility

IIS Compatibility

Behavior: A Sitecore installation fails and displays one of the following warning messages:
  • Error 1720
  • There is a problem with this Windows Installer package
  • A script required for this install to complete could not be run
  • Contact your support personnel or package vendor

Issue: The IIS 6 compatibility components are not installed

Solution:

  1. Install the IIS 6 compatibility components
  2. Reinstall Sitecore